Tensator has served the retail banking sector for many years. We have a proven history of providing unique digital media products and queue management solutions to some of the largest financial institutions in the world, improving customer flow and queue performance.
Efficient use of your customers time whilst in the branch, results in increased satisfaction and loyalty. Happy customers means repeat business and the opportunity to up-sell products and services.
Tensator sets the industry standard in Queue management, crowd control and public guidance in a financial arena.
Our product portfolio, which includes Tensamedia, a range of next generation media platforms,
eQ Electronic Queuing solutions and a selection of
crowd control barriers with
accessories such as writing surfaces and leaflet dispensers provides a powerful solution.
Tensator’s queue solutions can:
- Speed customer throughput by up to 25%
- Improve productivity and operational efficiencies
- Reduce customer walk-aways by up to 96%
- Minimise customer waiting times and reduce frustrations
- Increase satisfaction levels and improve customer retention rates
- Improve profitability of the branch