Did you know?
- Two thirds of customers are less likely to shop in a retail environment if they have problems with their shopping experience.
- Store layouts, ambience and merchandising are paramount when considering customer satisfaction levels.
- Good navigation and queue layouts can considerably increase browse time and overall conversion.
Tensator sets the industry standard In-Queue Management, crowd control and public guidance in a retail arena. Our product portfolio, which includes an array of crowd control barriers, In-Queue Merchandising (IQM) and state-of-the-art Electronic Queue Solutions (eQ™) provides a powerful customer solution.
Research proves that Tensator’s retail solutions -
- Convert waiting time into extended shopping time and boost impulse sales by 400%.
- Transform dead queuing space into valuable additional retail space, and see your margins rise by up to 30%.
- Improve customer flow by 25% when electronic queuing and media is incorporated into the queue - a sure way to improve profitability.
- Improve navigation and dramatically reduce walk-aways by up to 96%.
- Heighten customer satisfaction and deepen loyalty.