If you have a single line queuing environment or want to optimise the space you have available, then install a barrier system and single line call forward system. Our systems will:
- Reduce walk-aways by up to 96%
- Speed queue flow and improve service times by 30%
- Improve operational efficiencies by targeting resources to specific periods
- Eliminate wrong queue frustrations by serving customers in the order they arrive; the fairest and fastest way
Add value to your single line queue and encourage impulse purchases by integrating In-Queue Merchandising.
Single line call forward systems help reduce
'sweethearting' a form of employee theft where a customer chooses their cashier, usually a friend, who only scans the lower value items in their basket. Our SLQ systems ensure that customers are served by the first available till position so that the cashier choice is completely random. Any attempt by a customer to change their place in the queue to wait for particular cashier availability will appears obvious.
For further information on how our single line electronic call forward systems can transform your queuing environment and add to your bottom line profits contact us on +44 (0) 1908 684600.