SLQ2000 is an electronic queue management system that manages queues, speeds up customer flow by 25% and removes queuing related anxieties and frustrations.
Single Line Electronic Call Forward systems begin with a ‘first come, first serve’ single line configuration with any of Tensator’s range of barriers, which manages the distribution of waiting customers from the queue to the available service points. Central Display Units (CDU’s) provide a source of information for customers at the head of the queue, whilst Positional Display Units (PDU’s) provide way-finding information at each cashier or service point.
Customers are called to each position by the press of the cashier calling button, which works in tandem with friendly audio messages and directional arrows on positional displays, indicating where the next available service position is located and immediately speeding up the queuing process. The clear and bright LED screens focus customer attention as they wait in the queue.
Overall waiting time is decreased and service efficiency is improved by up to 30%.
For features and benefits of our SLQ2000 system, download a data sheet.