eTrack
™ is a web solution which manages goods collection from the placement of orders to the delivery to the customer. eTrack
™ has the capability to incorporate digital media via the installation of eVideo or ePlayer, making it not only a solution for specialised mass distribution and
queue management, but a powerful promotional tool.
The use of
digital signage provides great opportunities to capture the attention of waiting customers, build brands and as a result drive sales. eTrack
™ opens up new revenue streams with the added possibility of selling advertising space to third parties, enabling the solution to actually pay for itself.
- The eTrack™ web based solution does not require installation on individual operator counters, enabling all operators to view the same information simultaneously
- As soon as the orders go through the check out process, they are automatically featured in the eTrack™ tool
- Order pickers, view current orders whilst preparation time is automatically calculated and communicated to reduce customer anxiety
- Customers can follow their order preparation phase in real time on video screens as soon as the leave the till point
- Customers are called forward using the order number on the till receipt, the call can be supported using audio messages
- With eTrack™, you have all the information in real-time to follow your teams’ work. Statistical reports also enable managers to monitor actual demand and allocate resources accordingly
- eTrack™ also enables the user to search through previous processed orders for create statistical comparisons
The eTrack
™ solution allows you to strengthen your customer service with organised collection areas, good waiting conditions and efficient handling. The system ensures control of your goods from the check-out to customer collection via any possible intermediary stages
To find out how eTrack
™ can work for you call
800-441-0019
