In December 2011, Condor became the first airline in the world to benefit from the Tensator Virtual Assistant. The life-like announcer was pioneered to greet the airline™s passengers at its Frankfurt Airport hub, helping to simplify the airline™s check-in process.
Within the same month, Fraport AG, the owner and manager of Frankfurt Airport (FRA), also installed its own Tensator Virtual Assistant, making it Germany™s first airport to use the advanced digital signage solutions.
"We’re always looking for ways to make our customers’ journeys as easy and relaxing as possible and the Virtual Assistant enables us to provide them with valuable information that can speed up the check-in process."
Christian Schmitt, Vice President Ground Operations, Condor