tensator group

SEA LIFE London Aquarium Controls the Crowds with Tensator Group

The SEA LIFE London Aquarium has one of the largest collections of global marine life in Europe. With over 600 different species spanning across three separate floors, the aquarium welcomes over a million visitors annually. As a result of increasing visitor numbers, SEA LIFE London Aquarium contacted Tensator, the global leader in queue management, to […]

Read more
Tips for retailers to reduce sweethearting

Tips for Retailers to Reduce ‘Sweethearting’

According to a report from Retail Knowledge, the single biggest cause of loss to retailers in the US is employee theft. In 2015, employee theft accounted for 43% of lost revenue for retailers, amounting to around $18 billion. The majority of employee theft happens during checkout, where a cashier can give away merchandise without charge […]

Read more
Two steps to practical queue management

Two Steps to Practical Queue Management

Did you know that customers’ perception of your business can be determined by a good or bad queuing experience? A long and disorganized queue brings inefficiency and revenue loss by damaging your brand reputation and trust amongst customers. Can this loss be avoided by introducing a more streamlined and efficient waiting line to boost customer […]

Read more
Reduce queue frustration

Ways to Reduce Queue Frustration

Waiting! Waiting! Waiting! Sometimes it seems that wherever you move, there is a queue waiting for you. Whether it is standing in line to use an ATM, waiting for a restaurant table or checking your bags in at an airport, we are constantly faced with queues in our daily lives. Interestingly, our queuing experiences can […]

Read more
Build healthy Relationship with customers new

Build healthy relationships with customers by improving your customer service team’s skills

Empathetic, expert and engaging customer service staff brings great profit to your business by building a healthy relationship with your customers. Offering quality product in attractive packaging is just not enough to gain customer loyalty as consumers look for intangible services that only a courteous, talented and experienced customer service team could fulfill.  A client […]

Read more
tensator group

The National Association of Convenience Stores features Tips from Tensator on Impulse Purchases

The latest issue of NACS (National Association of Convenience Stores) Magazine includes an article written by John Morell featuring exclusive insights from Louis Ruiz, Tensator’s Business Development Manager. This feature article highlights the importance of impulse purchases within convenience stores, and the fact that retailers and marketers are still struggling, leaving unsold merchandise—and profits— behind unnecessarily. In […]

Read more
tensator group

Tensator Group is on the move

There have been a number of famous vans over the years, including Scooby Doo’s Mystery Machine, the Ghostbusters’ Ecto-1 and Del Boy’s trusted Trotters Independent Trading-mobile! Now we’d like to introduce you to another…from our home in Milton Keynes comes a new King of the road, set to take the M1 (and other UK roads) […]

Read more
Tensator Electronic call forward queueing system, eQ

Where the Queue and Human Psyche Meet – Part Two

Just about a month ago we wrote about the series of conscious and unconscious decisions consumers make when selecting which line to stand in and the significant emotional impact that organized vs. unorganized lines have on them.  In our Part Two on the subject of queuing and the human psyche, we look at what happens when consumers are […]

Read more
tensator group

Our award for Best Movie Queue goes to…

With the Oscars only two days away, we’re outraged that The Academy has decided to shun the award for ‘Best Movie Queue’ for another year. In true Tensator style, we thought it only seemed fitting to acknowledge some of the greatest movie queuing scenes to hit the silver screen. Here are our favourites: The Full […]

Read more
King's Cross London. Visitor Information Centre, Ticket Office, Call Forward Systems

A Growing Crowd

Year on year, railway stations have to cope with growing passenger numbers. More people inevitably means more complications, be it safety implications from overcrowding, pressure on outdated facilities in need of investment, or commuter frustration over a capacity issue. We examine the importance of rail station layout and refurbishment in ensuring sustainability for the rail stations […]

Read more
tensator group

Tensator – Proud to be the Crowd Control Vendor of Choice at #GraingerShow 2016

Last week the Tensator Safety Specialist crew was in Orlando attending the 2016 #GraingerShow — the mother of all events covering products, solutions and best practices to help businesses and institutions stay safe.  We were proud to be there having been selected the Crowd Control Vendor of Choice for this amazing and enormous event.  Our world class […]

Read more
tensator group

Britain’s love affair with the queue

Despite recent reports suggesting that queuing is one of the main ‘misery makers’ in modern Britain – we know this isn’t always the case, and it doesn’t have to be that way! With Valentine’s Day just around the corner, we thought we’d reignite your love of queues with five of our favourite queuing moments. The […]

Read more
tensator group

Ensuring a Safe Working Environment: Come Meet the Tensator Safety Specialists at the 2016 Grainger Show

Whether you are a manufacturing operation, healthcare facility, education campus or hospitality venue — this year’s Grainger Show being held February 8-11 at the Orlando Convention Center covers all the bases for helping make sure operations are running smoothly and safely.  This year’s invitation only event is expected to draw over 17,000 attendees ready to learn […]

Read more
tensator group

2016 Predictions from Tensator Group – Health & Safety

Today we conclude our 2016 sector predictions report. We have already examined retail and travel trends for the next 12 months. Now it is time to delve into the health and safety sector. An innovation in health & safety Despite a fall in numbers over the past five years, the 2014/15 annual report from the Health and […]

Read more
tensator group

2016 Predictions from Tensator Group – Travel

Yesterday, we began our 2016 trends forecast by taking a look at the retail sector. Today we continue our journey as we put travel firmly in the spotlight. More of us to take to the air Travel experts are forecasting that airfares are set to get cheaper too. This is a result of the oil […]

Read more
tensator group

2016 Predictions from Tensator Group – Retail

The start of 2016 has seen the media awash with predictions for the months ahead. Stories have ranged from fashion trends for the summer, run downs of the biggest Hollywood blockbusters of the year, and the en vogue in interior design. Not to be outdone, we have been speaking with the business development managers who […]

Read more
Animated Tensator Virtual Assistant

NRF Spotlight: Tetley Tea and its Animated Tensator® Virtual Assistant

The January issue of STORES Magazine and NRF.com includes a spotlight written by Editor Susan Reda, featuring our client Tetley Tea’s implementation of its animated Tensator® Virtual Assistant.  A first of its kind, the article notes that the Tensator® Virtual Assistant brings Gaffer, head of the “Tetley Tea Folk” animated characters used by the brand in […]

Read more
queueing

2016: Where the Queue and Human Psyche Meet

At first thought, it’s understandable that most people would consider queueing up — standing in long lines a thoughtless and mundane task. Yet, according to David Andrews, author of ‘Why Does the Other Line Always Move Faster?’, when a person decides to queue up, they make a series of conscious and unconscious decisions, most often due […]

Read more
tensator group

How to trim the queuing wait and add the pounds

For many, the January health-kick is now in full swing. As we hit the gym and munch on nuts and seeds in an effort to lose the pounds, retailers will be setting up to boost sales following the hectic Christmas period. To help retailers increase profitability and revenue through a more enhanced customer journey, we […]

Read more
VA Heathrow Tensator Virtual Assistant

Tensator Group Virtual Assistants Named to USA TODAY Top Travel Tech Trends of 2015

As part of its yearly round up of the Top Tech Travel Trends of the year, USA Today Road Warriors selected their top picks.  We’re proud to say that Tensator Virtual Assistants were named to a prestigious list of cutting edge solutions that includes biometrics, self driving cars and 3D printers.  The Tensator Virtual Assistants, which landed […]

Read more
1 2 3 4 5 11
gradient
Top