tensator blog
How to manage crowd control in transport hubs

How to manage crowd control in transport hubs

Managing the large flow of traffic across your bus depot, train station or airport can be a challenge, especially when you consider that you need to do so safely and efficiently, 24/7. Even at your quietest times, footfall can quickly build up into long queues if not properly managed. Attempting to manage crowd control manually […]

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Why is effective queue management important

Why is effective queue management important?

No one likes waiting in line. A poorly managed queue could lose you business, make the visitor journey less efficient or create a health hazard. However, effective queue management has become quite a science, with increasingly high-tech methods of taking care of people, space and revenue simultaneously. From stores to airports, find out why queue […]

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Queue management in action

Queue management in action: which industries can benefit the most?

Physical queues will spring up anywhere that users come in person to buy a product or take advantage of a service, whether that’s a retail store or a transit hub. For managers, this raises a number of issues, from customer safety to efficient use of space. A queue doesn’t have to be long for you […]

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accessible train station design

Accessible Train Station Design

Taking a journey by rail is not as straightforward for some passengers as it is for others. For people with a disability and reduced mobility, those who are visually impaired or elderly, or have pushchairs or bulky luggage in tow, a railway station can prove incredibly difficult to navigate. Accessible train station design should be […]

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inspection pit safety

A Solution for Inspection Pit Safety

HSE Regulations and inspection pit safety Focusing on vehicle repair centres, train depots and wider transport safety, the Health and Safety Executive (HSE) has designated inspection pits as a ‘fall from height’ hazard. Subsequently, they have created The Work at Height Regulations to provide guidance on how to improve inspection pit safety. These regulations now […]

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tensator group

Transport for London Cutting Queues with Tensator Group

Transport safety specialist Tensator Group has been appointed by Transport for London (TfL) to help improve passenger flow across its network, with a number of new installations at its Travel Information Centres (TICs). Electronic Call Forwarding systems (ECFs) and Tensabarrier® retractable barriers have been installed to help renovate the network’s visitor help points at King’s […]

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King's Cross London. Visitor Information Centre, Ticket Office, Call Forward Systems

A Growing Crowd

Year on year, railway stations have to cope with growing passenger numbers. More people inevitably means more complications, be it safety implications from overcrowding, pressure on outdated facilities in need of investment, or commuter frustration over a capacity issue. We examine the importance of rail station layout and refurbishment in ensuring sustainability for the rail stations […]

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