Human Resources Administrator

manual call forward queuing

 

OBJECTIVE:

To provide a standalone, hands-on HR and payroll service supporting management and employees across the UK and EMEA subsidiaries. The role is responsible for delivering accurate payroll processing, full employee lifecycle management, HR administration, compliance, and operational support to senior management, while driving continuous improvement of HR systems, policies, and processes.

 

HR Generalist & Employee Lifecycle

  • Provide a proactive HR advisory service in line with company policies, employment law, and HR best practice.
  • Support and coach line managers on employee relations matters, HR procedures, and policy application.
  • Manage end-to-end recruitment and selection processes, including liaising with agencies, advertising roles, interviewing, and preparing job descriptions and offer documentation.
  • Coordinate onboarding and offboarding processes, including contracts, offer letters, references, inductions, and employee documentation.
  • Maintain accurate and up-to-date HR systems, employee records, and personnel files.
  • Maintain and update HR policies and procedures, ensuring regular reviews and annual updates.
  • Produce HR reports, headcount data, and management information for senior leadership.
  • Maintain the Group organisation chart and HR documentation, including forms, onboarding packs, and training materials.
  • Support HR administration across France, Germany, Poland.

 

Payroll & Benefits Administration

  • Process and coordinate weekly and monthly payrolls across the UK and multiple EMEA countries, ensuring accuracy, compliance, and timely delivery.
  • Act as the key liaison between internal teams and external payroll providers.
  • Weekly payroll and monthly payroll .Maintain payroll spreadsheets and upload data to Moorepay and relevant portals.
  • Ensure payroll data, deductions, and records are accurate.
  • Manage P11D preparation and HMRC reporting, including payment verification.
  • Administer pension schemes (Royal London and NEST) including uploads and payments.
  • Manage healthcare, life assurance, and long-term disability schemes.
  • Coordinate insurance renewals and benefits providers (e.g. AON, Marsh Commercial).

 

Compliance, Reporting & Employee Relations

  • Produce management reports, HR metrics, and headcount analysis.
  • Monitor absence and support managers with occupational health referrals.
  • Support employee relations cases and ensure compliance with employment legislation.
  • Ensure accurate record keeping and HR compliance processes.

 

Training, Health & Safety & Systems

  • Maintain the training matrix.
  • Support ISO audits and compliance activities.
  • Coordinate risk assessments, training programmes, and H&S initiatives.
  • Record accidents, incidents, and near-misses.
  • Support implementation and improvement of HR systems and processes.

 

Administration & Operational Support

  • Manage office and operational supplies (e.g. consumables, safety equipment).
  • Coordinate company clothing and business card orders.
  • Support driving licence checks for company car drivers every six months.
  • Provide general administrative support to senior management and operational teams.
  • Support continuous improvement initiatives and new process implementation.

 

Professional / Vocational Qualifications & Experience

  • Proven experience in a standalone HR generalist and payroll role.
  • Strong knowledge of UK employment law and HR best practice.
  • CIPD qualification (or equivalent) desirable.
  • Strong IT skills including HR systems, payroll systems, and Microsoft Office.

Person Specification

  • Driven, proactive, and passionate about HR.
  • Professional with strong integrity and commitment to confidentiality.
  • Able to work autonomously and manage multiple priorities effectively.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
  • Ability to meet deadlines in a fast-paced environment.
  • Strong problem-solving and influencing skills.
  • Flexible, adaptable, and resilient to change.
  • Collaborative and able to build relationships across all levels of the business.
  • Continuous improvement mindset with the ability to enhance processes and systems.
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