In-Queue Merchandising

Turning waiting time into extended shopping time and boost impulse sales

In-Queue Merchandising (IQM®) from Tensator is a highly adaptable, modular, point of purchase system specifically designed for placement in front of the point of sale to capture last minute impulse purchase revenues from waiting customers. The system is completely customisable to any environment and branding requirements, and will create immediate return of investment. IQM® has been specifically engineered by our experienced retail designers to take up no more floor space than a conventional queue management system; IQM® transforms previously wasted or dead queuing space into valuable retail space.

Tensator® offers a cost-effective, full design consultancy service in-house as part of its “one stop shop” approach, removing the need for expensive third-party design agencies.

manage queues
in-queue merchandising

Fully customisable

Our In-Queue Merchandising system has an extensive range of components to fully customise to your queue requirements.

Improve Navigation

A well designed queue system can provide better navigation for customers to checkouts, and reduce wait times with an eQ™ call forward system.

Convert waiting into shopping

Customers queuing are a captive audience therefore can this provide more revenue through impulse purchases.

Increase Customer satisfaction

Not only can In-Queue Merchandising increase revenue,
it can be a distraction to reduce customer frustration and keep customers engaged.

queue management

What In-Queue Merchandising has acheived for our clients

in-queue merchandising

Boost impulse sales by up to 400%

Queueing customers are a captive audience, therefore grouped with our comprehensive In-Queue Merchandising systems our clients see a substantial boost in impulse purchases.

in-queue merchandising

Increase margins by up to 30%

By encapsulating customers through correct queue management, improving queue wait, speed and providing distractions with merchandise and media, we have been able to almost eradicate walkaways and increase revenue.

in-queue merchandising

Reduce walkaways by up to 96%

With the utilisation of electronic signage within your queue system, customers are directed the right way through you queue flow and are served much quicker than in other queue forms.

customer flow management

Downloadable Content

in-queue merchandising

In-Queue Merchandising Brochure

Get more information on how our In-Queue Merchandising systems work and what options are available.

Download

CASE STUDY

Take a look into how Tensator helped Dunkin’ Donuts improve their queue and increase revenue with In-Queue Merchandising.

Download

NEED SOME ADVICE?

We understand each business, their requirements and goals are different. With our extensive knowledge and expertise we can help achieve your aims. Complete the form below with your enquiry and we will be in touch.

manage queues

Don’t just take our word for it

Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.

queue management solutions

4 wayfinding signage solutions for event venues

Large crowds and big events usually go hand-in-hand. Use effective signage and wayfinding solutions to ensure positive visitor experiences. You wouldn’t want your venue to become infamous for a poor customer experience. Using signage in a queue space will help unlock a normally untapped stream of revenue generation. Occupied time is preferable to unoccupied time: […]

Read more
queue management solutions

Ultimate Guide to queuing barriers 2022

Estimated reading time: 8 minutes Welcome to our ultimate guide on queuing barriers, designed to help you find the right barrier for your company or organisation. Inventors of the original retractable queue barriers At Tensator, we are the inventors of the original retractable barrier. Our barrier systems allow you to enhance your space with one […]

Read more
queuing barriers
Top