eQ™ Single Line Queuing – Auto Call Forward

Auto call forward technology that automates and optimises your queue flow

Do you want to serve up to 25% more customers per hour?

The Tensator SLQ 4.0 auto call forward queuing technology automates the process of the next customer being called forward. This next generation system uses a series of sensors or links to an ePOS system to trigger calling a customer forward to a service position, getting customers through the checkout quicker and reducing operating costs.

Tensator was the first company to bring a single line queue to a grocery environment transforming the way shoppers queue at checkout areas. By automating the call forward process with the eQ™ SLQ 4.0 auto call forward queue management system, up to 25% more customers are served per hour, that’s a productivity gain of 47%.

What an Auto Call Forward Queuing System can offer your business

auto call forward queuing

Maximise staff &
operating efficiencies

auto call forward queuing

Reduce operating costs
& increase customer satisfaction

auto call forward queuing

Drives productivity gain &
eases resource management

auto call forward queuing

Provide additional
advertising opportunities

auto call forward queuing

Increase sales
by up to 33%

auto call forward queuing

Create content for
happy customers

LEARN MORE ABOUT OUR CALL FORWARD TECHNOLOGY

eQ™ Single Line Queuing
Manual Call Forward System

Tensator’s SLQ 4.0 manual call forward technology is the ideal solution to make your single line queue more efficient and profitable.

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eQ™ Electonic Queuing
Solution Overview

Incorporate a Tensator single line electronic queue management system to increase your queue flow, staff efficiencies and your profits.

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Creating a Bespoke Solution

We understand that not all businesses are the same, that’s why all our eQ™ call forward systems come with a range of fully customisable hardware and software options. These enhance your customers experience, as well as meet your business and brand objectives. Why not find out how we can help you?

Complete the adjacent form and one of our specialists will be in touch.



Don’t just take our word for it

Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.

The importance of queuing systems

In a customer-facing environment, effective queue management procedures are crucial. The importance of queuing systems is two-fold. From an operational perspective, poor queuing systems can lead to a drop in productivity from staff as they spend time trying to organise the queue. From a monetary perspective, if customers decide to leave the queue, or are […]

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How to solve queuing problems

Queues are not exclusive to one particular industry, in fact, queues are often expected in many scenarios. As a society, we instinctively line up and wait our turn. Problems arise when queues become longer than anticipated and drive potential customers to leave. Having good queue management systems in place can not only improve customer satisfaction […]

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