eQ™ Single Line Queuing – Manual

Single Line Queuing With a Difference

Single Line Queuing With a Difference

Tensator’s SLQ 4.0 manual call forward technology is the ideal solution to make your single line queue more efficient and profitable. This is our most advanced call forward platform, which has been installed globally to support many of our retail, transport and leisure customers.

How a Manual Call Forward System Works

A electronic call forward system designed to improve efficiency

Increase customer throughput

Reduces customer confusion as to which service position is empty or functioning. Additionally, minimise the lag between the customer being served and the position becoming available.

Power of Media

A variety of compelling media opportunities within the queue mean that waiting customers are a captive audience to media. 19% of consumers claim they have made unplanned and impulse purchases because they have seen them advertised.

Improve customer experience

Customers leave your environment feeling that they have had a positive experience and felt that they have been served in quickly and efficiently. Our IntelliQ technology also reduces the queuing frustration by displaying accurate wait times in the queue, always keeping your customers informed.

Improve wait time & revenue

Our eQ™ systems when coupled with our in-queue merchandising system and media capabilities mean they not only drive last minute purchases, but also distract the customer to reduce the amount of time they perceive to have waited for.

What Our eQ™ SLQ Technology Can Achieve For You

Reduced wait times

Increase staff efficiencies by up to 30%

Increase profitability by up 96%

Improve customer experience

Learn more about our call forward technology

eQ™ Single Line Queuing
Auto Call Forward System

Tensator SLQ 4.0 auto call forward system technology automates the process of the next customer being called forward to imrpove queue flow.

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eQ™ Electonic Queuing
Solution Overview

Incorporate a Tensator single line electronic queue management system to increase your queue flow, staff efficiencies and your profits.

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Creating a Bespoke Solution

We understand that not all businesses are the same, that’s why all our eQ™ call forward systems come with a range of fully customisable hardware and software options. These enhance your customers experience, as well as meet your business and brand objectives. Why not find out how we can help you?

Complete the adjacent form and one of our specialists will be in touch.

Don’t just take our word for it

Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.

How Tensator can help improve workplace accessibility

Figures from the charity Scope show that there are currently 3.4 million disabled workers in the UK. Companies have a legal obligation to make ‘reasonable adjustments’ for employees who have a disability to improve workplace accessibility. Creating disability inclusion in the workplace should be a top priority for employers and the UK economy as a […]

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Passenger Terminal Expo 2018

Tensator works with airports and airlines globally, and understands the challenge to always look for ways to enhance the passenger journey and experience, as well as increase safety, create efficiencies and reduce costs. That’s why, this year we’re exhibiting at the Passenger Terminal Expo in Stockholm from 20th – 22nd March. The event is the […]

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