Single Line Queuing With a Difference
Tensator’s SLQ 4.0 manual call forward queuing technology is the ideal solution to make your single line queue more efficient and profitable. This is our most advanced call forward platform, which has been installed globally to support many of our retail, transport and leisure customers.
Reduces customer confusion as to which service position is empty or functioning. Additionally, minimise the lag between the customer being served and the position becoming available.
A variety of compelling media opportunities within the queue mean that waiting customers are a captive audience to media. 19% of consumers claim they have made unplanned and impulse purchases because they have seen them advertised.
Customers leave your environment feeling that they have had a positive experience and felt that they have been served in quickly and efficiently. Our IntelliQ technology also reduces the queuing frustration by displaying accurate wait times in the queue, always keeping your customers informed.
Our eQ™ systems when coupled with our in-queue merchandising system and media capabilities mean they not only drive last minute purchases, but also distract the customer to reduce the amount of time they perceive to have waited for.
Tensator SLQ 4.0 auto call forward system technology automates the process of the next customer being called forward to imrpove queue flow.
Incorporate a Tensator single line electronic queue management system to increase your queue flow, staff efficiencies and your profits.
We understand that not all businesses are the same, that’s why all our eQ™ call forward systems come with a range of fully customisable hardware and software options. These enhance your customers experience, as well as meet your business and brand objectives. Why not find out how we can help you?
Complete the adjacent form and one of our specialists will be in touch.
Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.
In a customer-facing environment, effective queue management procedures are crucial. The importance of queuing systems is two-fold. From an operational perspective, poor queuing systems can lead to a drop in productivity from staff as they spend time trying to organise the queue. From a monetary perspective, if customers decide to leave the queue, or are […]
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Queues are not exclusive to one particular industry, in fact, queues are often expected in many scenarios. As a society, we instinctively line up and wait our turn. Problems arise when queues become longer than anticipated and drive potential customers to leave. Having good queue management systems in place can not only improve customer satisfaction […]
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