Waiting lines at public buildings like courthouses, government offices and city halls can pose challenges for crowd management and ensuring fast and fair service times. Tensator® government queue solutions help to safely guide people to and through queues in a first come, first served, efficient manner.

manage queues


Tensator® understands your location, employees and visitors may have specific needs. We’ll assess your site, review your concerns and suggest options to meet your unique criteria.

  • Improve operational efficiencies
  • Enhance overall visitor experience
  • Support on-site safety initiatives
queue management

What we have achieved for our government clients

Reduce wait times by 30%

Easily guide people to and through queues to reduce overall wait times with solutions like Tensator’s Electronic Call Forward System.

Supportive signage

Direct employee and guest on-site traffic with Tensabarrier® stanchions and signage. Share key government and building-specific messaging with Tensator® Digital Signage options like our Virtual Assistant.

Safety first

Tensator’s safety products allow you to cordon off unsafe areas or those being serviced to prevent accidents and uphold ever-changing safety regulations.

manage queues

Solutions to govern your queues

Downloadable Content

Public Sector Brochure

Products and solutions designed to ease public sector waiting lines are available in this brochure.


Case Study

Learn more about how Tensator worked with Derby Council to improve efficiency with a Virtual Queuing Management System.



Each branch of government delivers different services to it’s citizens and therefore has different requirements in the management of people, queues and safety. Our specialists have vast knowledge and experience in many areas of government and can help you. Complete the form below with your enquiry and we will be in touch.

manage queues

Don’t just take our word for it

Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.

Queue management in action: which industries can benefit the most?

Physical queues will spring up anywhere that users come in person to buy a product or take advantage of a service, whether that’s a retail store or a transit hub. For managers, this raises a number of issues, from customer safety to efficient use of space. A queue doesn’t have to be long for you […]

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Polling the voting experience

As voters go to the polls today, they will have put careful consideration into which candidate they will choose, but few would expect to be denied the chance to cast their ballot slips. Back in 2010, turnout was much higher than expected and thousands were turned away from polling stations across the country. Despite queuing for […]

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