Multi-Service Machines marked as the ‘must have’ self-service tool for mobile network operators

Tensator has earmarked its Multi-Service Machine (MSM) as a ‘must have’ self-service tool for mobile network operators to help enhance the performance of their business and reduce costs when it comes to purchasing mobile phone credit.

MSM enables customers to purchase prepaid cards, SIM cards, pay invoices or check credit without needing to interact to a member of staff in-store. This frees up staff to enable them to deal with more complex enquiries, and in turn speeds up waiting and transaction times for all customers.