Marketing Assistant

manual call forward queuing

About the company:

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

Purpose of the Job:

We are looking for an enthusiastic individual who is interested in learning new skills and pursuing a career in marketing. You will work closely with and report into the Marketing Manager to implement marketing campaigns and activities that support the overall sales strategy. This is a fantastic opportunity for someone who is looking to take the next step in their career.

Role Responsibilities:

  • Create and curate high-quality content for social media channels, including text, images, videos, and infographics, ensuring it aligns with brand guidelines and resonates with the target audience.
  • Manage day-to-day social media activities, including scheduling and publishing posts, monitoring comments and messages, and engaging with followers to build and maintain strong community relationships.
  • Support the global sales team by creating marketing material such as product sheets, presentations, case studies, blogs etc.
  • Manage and track all leads generated through marketing channels, updating contact lists, and distribute accordingly to the relevant department.
  • Write compelling content for all on and offline marketing collateral, including web and email marketing.
  • Work with the marketing team to improve, enhance and maintain our corporate and ecommerce websites, ensuring that they remain current.
  • Supporting the marketing team in the execution of digital marketing campaigns.
  • Work with marketing colleagues to maintain photographic library of products and installations to support digital marketing campaigns and other marketing collateral.
  • Support with organising international trade shows.
  • Conduct marketing and competitor research.
  • Assist with ad hoc marketing and administrative tasks, such as expense sheet, invoices, and internal requests.

 

Qualifications, Skills and Experience Required:

  • Passionate about social media.
  • Excellent copywriting and proof-reading skills.
  • Knowledge and experience using video for content marketing.
  • Good working knowledge of Microsoft PowerPoint or Canva.
  • Experience using HubSpot or similar inbound marketing software preferable.
  • Excellent organisational and time management skills, with the ability to deliver high quality work to meet deadlines.
  • A positive ‘can-do’ attitude, enthusiastic, hardworking, driven and a team player.
  • The willingness to learn and adapt within a fast paced, commercial environment.

If you feel that you possess the requirements above along with the drive and ambition, then we would love to hear from you!

queue management
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