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Black Friday queues making you scream?

tensator group

The holidays are creeping closer and as retailers roll out holiday goods, including Black Friday specials and door busters, shoppers waiting to checkout could wind up feeling like Beetlejuice sitting in a queue that seems never-ending.

Tensator suggests combating potential holiday time customer confusion and checkout bottlenecks with crowd control solutions:

  • Electronic Queuing – speed up queue flow/employee efficiency with electronic call forward systems at checkouts
  • Merchandising – Engage waiting customers + boost impulse sales with In-Queue Merchandising
  • Post & Rope – Roll out the red carpet for special price/unique items to shine by creating display areas with  style
  • Tensabarrier custom webbing – blend branding/timely messaging with guidance through fully customizable webbing

Retailers may welcome crowds and bustling checkouts, but if managed improperly those potential revenue-producing indicators could become shopper walkaways when consumers feel they aren’t being served swiftly.  Reach out to our sales team at 1-800-441-0019 to resolve any queuing conundrums faster than you can say Beetlejuice, Beetlejuice, Beetlejuice!

 

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The importance of queuing systems

In a customer-facing environment, effective queue management procedures are crucial. The importance of queuing systems is two-fold. From an operational perspective, poor queuing systems can lead to a drop in productivity from staff as they spend time trying to organise the queue. From a monetary perspective, if customers decide to leave the queue, or are […]

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