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21
May
IT glitches
Last week saw Tesco encounter rather long queues, as price updates were made overnight, which in turn, affected a number of tills in certain stores across the UK. One of us happened to experience this first-hand, and it made for a rather interesting shopping trip. Not only were staff only letting in small groups of […]
Read more12
May
A great British tradition?
When an Italian friend of Tensator’s came over to the UK for a visit recently, we were amazed at how baffled she was by the prospect of queuing for a bus! Every time a group of us passed a bus stop a big smile would appear on her face as she looked at the formal […]
Read more09
May
Are you vulnerable to sweethearting?
You wouldn’t have guessed that ‘sweethearting’ is an official industry phrase used in the retail sector! Not a term of endearment or a piece of confectionery, but it actually refers to a form of employee theft. So what is it exactly and how can such fraud be reduced? Sweethearting basically involves a shopper taking a […]
Read more29
Apr
Sight-seeing advice
For those who want to escape the throngs of people when soaking up the historic sights during a city break, planning is absolutely essential. Whether visiting the Uffizi art gallery in Florence or climbing the steps of the Eiffel Tower in Paris, it’s enough to make anyone a little hot under the collar if it […]
Read more24
Apr
Raising the bar for queuing
Our love of queuing may have gone a step to far – at least for drinkers in one town in North-West England. If reports are to be believed, pubs in the centre of Oldham could soon introduce post office-style queues at the bar in an attempt to cut down on trouble. We all know the frustration […]
Read more16
Apr
Increase summer trading with café banner solutions
With the potential of a beautiful summer after all the cold and snow we’ve experienced, portable café banners can enable businesses to create additional space with minimal disruption in order to take advantage of the outdoor customer trade. Such systems are ideal for the growing urban trend of continental café culture, as well as holding […]
Read more15
Apr
Vacant retail units
Recent government announcements have caused a stir amongst the retail industry, as plans have been discussed to convert empty shops across the UK into cultural havens for community use. £3M worth of funding, including grants up to £1K will be pumped into helping councils speed up planning applications and arrange short-term leases, and help the […]
Read more07
Apr
Beat the Easter Bank Holiday Queues
As the bank holiday is approaching, people up and down the UK are getting ready for their weekends away. However a bank holiday usually means one thing – QUEUES. Whether it is queuing on the motorway, at theme parks, petrol stations or restaurants, one thing is for sure, us Brits will be queuing! As customers […]
Read more31
Mar
Tensator at the Dubai Airport Show
At Tensator, we work alongside some of the world’s leading airlines and airports to provide queue management and security solutions. This year, at the Airport Show Dubai, we will be showcasing a number of our best-sellers, alongside some of our latest products for the aviation industry. Taking centre stage is the recently launched Airport Passenger […]
Read more13
Mar
Queuing Michael Jackson fans wait overnight for Final O2 Arena Tickets
With 360,000 tickets sold in 18 hours during the pre sale, 20,000 tickets per hour, 33 tickets per minute, it’s no wonder that fans started queuing outside the London O2 Arena yesterday!! By midday yesterday, the crowds had started growing and some of the most dedicated Jackson fan’s brought along tents and sleeping bags in […]
Read more15
Dec
Tensator FZE at The Airport Show Dubai, 19th – 21st May 2009
Tensator FZE are exhibiting at the Airport Show at Stand CH6 from the 19th -21st May 2009. The Airport Show is held at Airport Expo Dubai, and is one of the largest airport construction, operations, technology and services events in the world. The 2008 event showcased 515 suppliers from 41 countries. Strictly business-to-business, it brought […]
Read more12
Dec
Queue Management – Reduce queuing times this Christmas
Crowds of customers can be coordinated safely and efficiently when queues are managed properly during the seasonal sales periods, says Kevin Hickson, general manager of Tensator. With the Christmas and January sales allowing hundreds of shoppers to infiltrate the high-street and department stores en masse to pick up a number of bargains, it is important […]
Read more17
Oct
Tesco joins the queue of satisfied Tensator customers
Press Release Bespoke designs by queue management specialist Tensator, approved by Tesco for use in any of the retailer’s UK outlets earlier this year, have proved a hit with supermarket chain. Following successful pilot schemes earlier this year, Tensator’s solutions have now been fully installed and are up and running in stores across the country […]
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About Tensator Group
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
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