tensator blog

Queue Etiquette

manual call forward queuing

This week the Telegraph published guide to queuing correctly. Jo Bryant, etiquette adviser for Debrett’s, advised readers of how to queue correctly, avoiding queue jumping and the unspoken order of even disorganised queues.

These are all great tips to keep in mind, but queuing can be made even easier and stress-free for waiting customers by implementing effective and efficient queue management systems.

To find out how to remove the uncertainly as to where the entrance and exit points of to your queue are, and to discover how you can automatically call customers forward when a service position is available , then contact Tensator for advice. Tensator have the know-how and can make queue work for you.

Contact Tensator today on +44 (0) 1908 684600.

4 benefits of queue management systems

Having good queue management procedures in place can make a real difference to any customer-facing environment. There are obvious benefits of queue management systems; such as keeping queues organised, then other secondary benefits such as improving customer loyalty. Read on to find out about 4 key perks of putting customer waiting line management systems in […]

Read more

The importance of queuing systems

In a customer-facing environment, effective queue management procedures are crucial. The importance of queuing systems is two-fold. From an operational perspective, poor queuing systems can lead to a drop in productivity from staff as they spend time trying to organise the queue. From a monetary perspective, if customers decide to leave the queue, or are […]

Read more