ShortcutQ

Do your customers get frustrated walking through a large queue layout at quiet times?

Add ShortcutQ to your existing environment and your customers will never again have to experience the frustrating walk through a large single line queue. This exciting innovation creates a shortcut to the front of the queue for customers to use at quiet times, enhancing customer experience.

manage queues

How it works

shortcutq

Quick and easy installation

ShortcutQ consists of two arms that are customisable in length and can be fixed to any existing Tensabarrier®, fitting seamlessly into your existing queue and transforming it instantly.

Efficient safety

The manual gates can be pushed in either direction allowing not only a shortcut, but also a fast evacuation point out of the queue in the case of an emergency.

Adaptable to queue size

Suitable for areas with frequently fluctuating queuing numbers, where large queue layouts are essential at busy times, but can be frustrating for customers at quieter times.

Slow retraction

Once pushed, the arms slowly return to their original position without swinging backwards, eliminating the chance of injury.

queue management

How ShortcutQ can help your queues

shortcutq

Reduce queue times

Saves time and frustration for customers by helping them feel they are getting through the queue quicker.

shortcutq

Inform users

Signage at the start of the queue educates customers about when to use the gate and how this can save them time.

shortcutq

Enhance customer journey

In a recent trial over 80% of passengers appreciated the solution and felt the gate enhanced the passenger experience.

manage queues

CREATING A BESPOKE SOLUTION

We understand that not all businesses are the same, that’s why our solutions come with a range of fully customisable hardware and software options. These enhance your customers experience, as well as meet your business and brand objectives. Why not find out how we can help you?

Complete the adjacent form and one of our specialists will be in touch.



queue management

Don’t just take our word for it

Tensator® solutions are used across the world in many different environments and for a multitude of applications. Their strength, quality and versatility means their purpose can range from a queuing system, a crowd control aid, a signage solution or a safety barrier.

queue management solutions

Tensator is now ISO 9001 certified

Leading the customer journey since 1881 through innovative queue management solutions, Tensator has been awarded with ISO accreditation 9001 in quality management systems (QMS), Tensator’s third accreditation to date. For any organisation to be successful it must ensure it operates efficiently and delivers quality products or services to its customers. At Tensator we are committed […]

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queue management solutions

7 COSTLY PROBLEMS YOU’LL FACE AFTER PURCHASING CHEAP QUEUE BARRIERS

Buying cheap queue barriers always seems like a good idea at the time. After all, it’s just a queuing barrier, why would you want to spend any more money than you have to? Well… The snags you hit after you buy cheap queue barriers lead to you losing money, rather than saving it. In this […]

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