tensator blog

World Cup Crowd Control

manual call forward queuing

The World Cup kicked off nearly a week ago, ensuring safe and effective crowd control is still very much at the forefront of the minds of FIFA officials. “We are working tirelessly to ensure this is one of the best tournaments that FIFA has hosted. We want people to come and enjoy themselves, secure in the knowledge that we will do the policing,” said Vishnu Naidoo, spokesman for the South African Police Service (SAPS).

Recently, due to a lack of appropriate crowd control, what was to be a friendly free match between Nigeria & North Korea, left 16 people injured. Many believe that better security measures, such as the addition of crowd control posts, could have prevented this unfortunate incident.

For more information on any of Tensator’s products and services, please call us on +44 (0) 1908 684600 or email info@tensator.com

4 benefits of queue management systems

Having good queue management procedures in place can make a real difference to any customer-facing environment. There are obvious benefits of queue management systems; such as keeping queues organised, then other secondary benefits such as improving customer loyalty. Read on to find out about 4 key perks of putting customer waiting line management systems in […]

Read more

The importance of queuing systems

In a customer-facing environment, effective queue management procedures are crucial. The importance of queuing systems is two-fold. From an operational perspective, poor queuing systems can lead to a drop in productivity from staff as they spend time trying to organise the queue. From a monetary perspective, if customers decide to leave the queue, or are […]

Read more