London Luton Airport Introduces Two New Staff Members: “Holly” and “Graham”

manual call forward queuing

At 11am today, London Luton Airport and Tensator hosted a press conference to announce the launch of “Holly” and “Graham”, Tensator’s Virtual Assistants.
As part of a series of initiatives aimed at simplifying the security process and improving the experience for passengers, London Luton Airport has today become the first airport in the world to introduce holographic announcers. These will be employed to communicate important security messages as passengers pass from check-in to the departure lounge.

queue management

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