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Milton Keynes company laps up £0.5m Olympics contracts

manual call forward queuing

Press Release

A Milton Keynes business is celebrating after completing work worth over £500,000 for customers involved directly with the London 2012 Olympics.

As huge numbers of people pour into London for the Games, world leading queue management and customer journey specialist, Tensator, has been working hard to ensure that visitors’ queuing times are kept to a minimum.

The increase in workload at Tensator has meant that production hours at its Linford Wood base have increased by 102 per cent per week.

Kevin Hickson, General Manager at Tensator, commented: “Staff throughout the company are excited about the contribution we have made to the Olympics.”

“We increased our workforce by 20 per cent to complete the contracts on time, and many of our staff were working overtime to ensure we met our clients’ expectations. We’re extremely grateful to them all.”

Tensator has supplied its range of innovative queue management solutions to a host of household names including the official London 2012 Olympics store, TfL underground stations, Harrods, London Museums, London Aquarium, Heathrow, London River Services and Network Rail.

Kevin added: “It’s been an incredibly busy, but rewarding, time for us all during the completion of these projects.”

“There has been much publicity around whether London’s infrastructure will be able to cope during London 2012. Our clients contacted us when they realised that their current queue management systems weren’t sufficient to deal with the huge number of people coming into London during the Games – and we were delighted to help them.”

“We’ve supplied a wide range of our innovative customer journey solutions in order to help them deal with these numbers, ensure than their visitors’ queuing times are kept to a minimum during such a busy period, and allow people to enjoy their Olympic experience whilst in London.”

“Tensator has also supplied queue management systems to the German gymnastics Olympic qualifying competition, and we’re extremely proud to be helping the London 2012 Olympics run as smoothly as possible.”

For more information about Tensator, visit www.tensator.com or follow @Tensator on Twitter.

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