News

Tensator adds multi-service machine range to product portfolio

11
Jan
manual call forward queuing

Press Coverage

Tensator, a leader in queue management and customer journey solutions, has announced an extension of its product portfolio with the introduction of a range of self-service products: Multi-Service Machines (MSM).

Designed to provide cost savings, enhance business performance, increase sales and heighten brand promotions, MSMs can be used anywhere that simple, low cost, repetitive payment transactions are made.

The article was originally published in A1 Retail.

Stay up to date with Tensator

Sign up to our mailing list to get the latest news and updates from Tensator

queue management

Tensator returns to its founder, Jez Williman

Tensator Group, the original name in queue management, has been acquired from Rcapital by the QueueTech Group, bringing the business back under the leadership of its founder, Jez Williman. A pioneer of the retractable webbing barrier, Tensator serves customers in more than 150 countries. The acquisition brings together that global heritage with QueueTech’s technology and […]

Read more
queue management blog

Tensator acquired by Rcapital

Tensator, a global market leader in queue management and customer flow solutions, is pleased to announce that it has been acquired by Rcapital. The acquisition marks the next stage in Tensator’s development following over a decade of ownership by PGIM, during which the business expanded internationally and strengthened its position as a market leader. Rcapital […]

Read more
More news
gradient
About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

BSI Accreditation



Resources
Company
UK Headquarters and Showroom:
Tensator Limited
Danbury Court, Linford Wood
Milton Keynes, Bucks, MK14 6TS, UK

© 2026 Tensator