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The Changing Face of Retail Queuing

08
Apr
manual call forward queuing

Press Coverage

The UK has always been renowned for its love of queuing. Whilst this stereotype has stuck over the years, the way that we actually queue has changed dramatically, particularly in retail environments.

Jo Coxhill, group head of marketing at Tensator, explains how queuing is one retail trend that has evolved and developed over the years and continues to do so.

Check out A1 Retail to read the full article.

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About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

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