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The lines you can’t avoid

Virtual Assistants

No-one enjoys waiting in a line, no matter the reason.  In our daily lives we all, unfortunately, encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient.

Where are queues most commonly found?

Tourist Spots –Well known attractions in famous cities encourage countless visitors who all end up in lines to see the same tourist sites, landmarks and museums.

Public Transports– Airports, train stations and bus depots are flooded with passengers all vying for their tickets, seats and concession items which creates consistently flowing lines.

Hospitals– Medical emergencies along with regularly scheduled visits can cause bottlenecks and on-site chaos and confusion for patients, family members and medical staff.

Entertainment Places:  Multiplexes, event halls and theme parks regularly see crowds lining up for tickets, to use restroom facilities or purchase snacks and presents in gift shops.

Although lines are ubiquitous, Tensator® has solutions that make lines more productive and create increased order.

From Tensator® Virtual Assistants in airports that consistently promote safety messaging, to electronic queuing systems in hospitals to ensure first, come, first served care,Tensator® has proven itself as the leading supplier of crowd control and safety supplies… Other products Tensator® has shared in the market are Appointment Booking Solutions which help create a fair and orderly way to organize large groups of people requiring specific services, Click and Collect for buying online and picking up purchases in-store and In-Queue Merchandising solutions to ensure waiting guests and shoppers have relevant impulse items and entertainment available to them while waiting at checkout points.

Tensator®is constantly innovating but at its core is most widely known for the world-renowned post with a retractable belt, Tensabarrier® which has been a perennial multi-sector queuing favorite for decades. Wherever queues are, you’ll find a Tensabarrier® and although we can’t eliminate lines altogether, we can organize them and ensure they are moving safely.

If you are looking for a temporary barrier, please speak to one of our specialists about the best solution for your needs. You can contact us from http://www.tensatorgroup.com/contact/or you can get more information from weborders@tensator.com.

The importance of queuing systems

In a customer-facing environment, effective queue management procedures are crucial. The importance of queuing systems is two-fold. From an operational perspective, poor queuing systems can lead to a drop in productivity from staff as they spend time trying to organise the queue. From a monetary perspective, if customers decide to leave the queue, or are […]

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How to solve queuing problems

Queues are not exclusive to one particular industry, in fact, queues are often expected in many scenarios. As a society, we instinctively line up and wait our turn. Problems arise when queues become longer than anticipated and drive potential customers to leave. Having good queue management systems in place can not only improve customer satisfaction […]

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