tensator blog

How to use custom printed safety barriers and branded queue management systems

One of the questions we’re often asked about safety solutions and queue management products is “can we customise them?” The answer is yes, you can! Well-designed, high-quality equipment is worth the investment, but the right products can do more for you than you think. Customising the look of barriers or banners not only gives you […]

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Ensure a happy visitor experience with queue barriers and other solutions

How to ensure a happy, safe visitor experience at your next event

Winter is just around the corner, but that doesn’t mean the fun has to stop! From rugby festivals and football qualifiers to fireworks, Christmas markets and theatre trips, it’s a peak period for enjoying seasonal events. However, with high numbers to manage and added pressures like dark, winter nights, how do you keep the celebratory […]

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How to safely manage queues at summer sporting events

Summertime is always packed with things to look forward to, including a bumper crop of sporting highlights. These events are often hugely popular, with numbers that make queue management and crowd control a big element of their success. In Britain, the 2018 Formula 1 Grand Prix had the highest attendance of the international, 21-race season: […]

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3 Top tips for queue management best practice

3 Top tips for queue management best practice

Having a good queue management system in place can not only improve customer satisfaction levels but also reduce wait times. How do you handle long lines of customers? Here are our top tips for queue management best practices. 1. Plan according to your needs The right system for you will depend on your particular requirements […]

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manage event safety

Manage Event Safety and Reduce Queue Times This Summer

Visitors have had to endure longer entry queues and waiting times at several UK events this summer, as venues have increased their security measures in response to terrorist attacks over the past year. Large groups of people at any form of an event are potentially a target, so naturally, extra precautions to manage event safety […]

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Tensator Rolls Out the Red Carpet for its New Online Home for the Iconic Lawrence Post & Rope Stanchions

BAY SHORE, NY – March 15, 2017 – Tensator Group, the leader in queue management and customer journey solutions, today announced that it would make its iconic Lawrence Post and Rope stanchions available online at www.lawrencemetal.com.  For over 136 years, the Lawrence Post and Rope stanchion has been recognized as the hallmark of the finest […]

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Virtual Assistants

The lines you can’t avoid

No-one enjoys waiting in a line, no matter the reason.  In our daily lives we all, unfortunately, encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient. Where are queues most commonly found? Tourist Spots –Well known attractions in famous cities encourage countless visitors who […]

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tensator group

Catching customer attention at GITEX 2016

Innovative technology to engage queuing customers is being showcased at one of the world’s biggest tech shows in Dubai from the 16th October. The latest products from Tensator Group have been developed to create more engaging and interactive experiences for customers, ultimately helping retailers, and other customer service professionals to improve efficiency and increase revenue. […]

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manual call forward queuing

Keeping Summer Event Crowds Orderly, Safe—and Happy

David Cohen of Tensator Group on keeping large crowds at summer events safe, orderly and happy. What do open-air concerts, fairs and festivals all have in common? They’re outdoor activities most often attended in the summer. More specifically, they’re notorious for drawing large crowds when school—and the summer sun—are out for good. People attend large, […]

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Ticket pick-up management – how to organize these areas best, avoid confusion, hysteria

Ticket pick-up management: how to organize these areas, avoid confusion and hysteria

Ticket management in the days leading up to and on the day of an event can be difficult to control, especially when event attendee arrivals are steady – confusion and frustration can overwhelm everyone involved. Event safety should be a priority for all those involved.  Below are Tensator® tips and tricks to manage the queues […]

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manual call forward queuing

5 things for you to consider when preparing for the busy summer of UK events ahead

This summer’s Games, the Queens Jubilee and numerous other British events taking place have huge potential to affect your business – you need to plan ahead now to ensure that the impact is a positive one. Here are Tensator’s top tips: Resources Staffing levels throughout the summer is going to be incredibly important. With a […]

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