Event Signage: More Than One Direction

Why is event signage important for your venue? Well, when the world is a stage, first impressions are crucial. Your welcome signage could be the first thing an attendee sees as they walk in. It should be eye-catching and relevant to deliver the maximum impact. Otherwise, your visitors may difficulty finding their intended location. Implemented […]

How To Improve An In-Store Customer Experience

Post-pandemic, the customer experience underwent a seismic transformation. From regular in-store shopping to online ordering, consumers entered a more digital world. Now the restrictions are lifted, the retail, hospitality, and event industries can expect their first proper holiday season in years. Customers and visitors are returning to brick-and-mortar shops and venues. Luckily, the world has […]

4 wayfinding signage solutions for event venues

Large crowds and big events usually go hand-in-hand. Use effective signage and wayfinding solutions to ensure positive visitor experiences. You wouldn’t want your venue to become infamous for a poor customer experience. Using signage in a queue space will help unlock a normally untapped stream of revenue generation. Occupied time is preferable to unoccupied time: […]

Ultimate Guide to queuing barriers 2022

Estimated reading time: 8 minutes Welcome to our ultimate guide on queuing barriers, designed to help you find the right barrier for your company or organisation. Inventors of the original retractable queue barriers At Tensator, we are the inventors of the original retractable barrier. Our barrier systems allow you to enhance your space with one […]

Tensabarrier® Barriers – how visitor attractions use them to ease visitor flow

Estimated reading time: 10 minutes The Met Office is predicting ‘warmer-than-average’ conditions for the time of year over the next few months, meaning we could be in for a glorious (and even an Indian) summer. In fact, at the time of writing, I can see that the sun is shining and the temperature is nudging […]

7 COSTLY PROBLEMS YOU’LL FACE AFTER PURCHASING CHEAP QUEUE BARRIERS

 Estimated reading time: 11 minutes  Buying cheap queue barriers always seems like a good idea at the time. After all, it’s just a queuing barrier, why would you want to spend any more money than you have to? Well… The snags you hit after you buy cheap queue barrier systems or retractable queue barriers lead […]

7 COVID-19 QUEUE SOLUTIONS THAT WILL KEEP YOUR CUSTOMERS SAFE

COVID-19 has wreaked havoc with your customers’ confidence. A PWC UK survey conducted in November 2020 showed that consumer confidence had fallen to -10 on their index – a huge fall of 13 points, compared to December 2019’s +3 index score. In this post, we’re going to run through 7 top COVID-19 queue solutions/social distancing […]

How to use custom printed safety barriers and branded queue management systems

One of the questions we’re often asked about safety solutions and queue management products is “can we customise them?” The answer is yes, you can! Well-designed, high-quality equipment is worth the investment, but the right products can do more for you than you think. Customising the look of barriers or banners not only gives you […]

How to ensure a happy, safe visitor experience at your next event

How to safely manage queues at summer sporting events

Summertime is always packed with things to look forward to, including a bumper crop of sporting highlights. These events are often hugely popular, with numbers that make queue management and crowd control a big element of their success. In Britain, the 2018 Formula 1 Grand Prix had the highest attendance of the international, 21-race season: […]

3 Top tips for queue management best practice

Having a good queue management system in place can not only improve customer satisfaction levels but also reduce wait times. How do you handle long lines of customers? Here are our top tips for queue management best practices. 1. Plan according to your needs The right system for you will depend on your particular requirements […]

Manage Event Safety and Reduce Queue Times This Summer

Visitors have had to endure longer entry queues and waiting times at several UK events this summer, as venues have increased their security measures in response to terrorist attacks over the past year. Large groups of people at any form of an event are potentially a target, so naturally, extra precautions to manage event safety […]

Tensator Rolls Out the Red Carpet for its New Online Home for the Iconic Lawrence Post & Rope Stanchions

BAY SHORE, NY – March 15, 2017 – Tensator Group, the leader in queue management and customer journey solutions, today announced that it would make its iconic Lawrence Post and Rope stanchions available online at www.lawrencemetal.com.  For over 136 years, the Lawrence Post and Rope stanchion has been recognized as the hallmark of the finest […]

The lines you can’t avoid

No-one enjoys waiting in a line, no matter the reason.  In our daily lives we all, unfortunately, encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient. Where are queues most commonly found? Tourist Spots –Well known attractions in famous cities encourage countless visitors who […]

Catching customer attention at GITEX 2016

Innovative technology to engage queuing customers is being showcased at one of the world’s biggest tech shows in Dubai from the 16th October. The latest products from Tensator Group have been developed to create more engaging and interactive experiences for customers, ultimately helping retailers, and other customer service professionals to improve efficiency and increase revenue. […]

Keeping Summer Event Crowds Orderly, Safe—and Happy

David Cohen of Tensator Group on keeping large crowds at summer events safe, orderly and happy. What do open-air concerts, fairs and festivals all have in common? They’re outdoor activities most often attended in the summer. More specifically, they’re notorious for drawing large crowds when school—and the summer sun—are out for good. People attend large, […]

Ticket pick-up management: how to organize these areas, avoid confusion and hysteria

Ticket management in the days leading up to and on the day of an event can be difficult to control, especially when event attendee arrivals are steady – confusion and frustration can overwhelm everyone involved. Event safety should be a priority for all those involved.  Below are Tensator® tips and tricks to manage the queues […]

5 things for you to consider when preparing for the busy summer of UK events ahead

This summer’s Games, the Queens Jubilee and numerous other British events taking place have huge potential to affect your business – you need to plan ahead now to ensure that the impact is a positive one. Here are Tensator’s top tips: Resources Staffing levels throughout the summer is going to be incredibly important. With a […]