News

With Tensator’s help London Luton Airport has become the first airport in the world to introduce holographic announcers

31
Jan
manual call forward queuing

Custom designed for London Luton Airport by Tensator, global leaders in queue management and digital signage solutions, the holograms, in both male and female versions, are technically referred to as Tensator Virtual Assistants, but have been affectionately dubbed “Holly” and “Graham” by London Luton Airport Staff.

Meet Holly and Graham on the BBC News!

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queue management

Tensator returns to its founder, Jez Williman

Tensator Group, the original name in queue management, has been acquired from Rcapital by the QueueTech Group, bringing the business back under the leadership of its founder, Jez Williman. A pioneer of the retractable webbing barrier, Tensator serves customers in more than 150 countries. The acquisition brings together that global heritage with QueueTech’s technology and […]

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queue management blog

Tensator acquired by Rcapital

Tensator, a global market leader in queue management and customer flow solutions, is pleased to announce that it has been acquired by Rcapital. The acquisition marks the next stage in Tensator’s development following over a decade of ownership by PGIM, during which the business expanded internationally and strengthened its position as a market leader. Rcapital […]

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About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

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