News

With Tensator’s help London Luton Airport has become the first airport in the world to introduce holographic announcers

31
Jan
manual call forward queuing

Custom designed for London Luton Airport by Tensator, global leaders in queue management and digital signage solutions, the holograms, in both male and female versions, are technically referred to as Tensator Virtual Assistants, but have been affectionately dubbed “Holly” and “Graham” by London Luton Airport Staff.

Meet Holly and Graham on the BBC News!

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queue management

Tensator acquired by Rcapital

Tensator, a global market leader in queue management and customer flow solutions, is pleased to announce that it has been acquired by Rcapital. The acquisition marks the next stage in Tensator’s development following over a decade of ownership by PGIM, during which the business expanded internationally and strengthened its position as a market leader. Rcapital […]

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queue management blog

Tensator and MODI Vision Join Forces to Optimise Passenger Flow

Madrid, April 8, 2025 – MODI Vision, a leading manufacturer of facial recognition technologies, today announced a strategic partnership with Tensator, the renowned inventor of the original retractable queue barrier, Tensabarrier, which is sold all over the world. The goal of this collaboration is to optimise passenger flow at airports, ports, and other high-traffic areas. […]

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About Tensator Group

Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.

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Danbury Court, Linford Wood
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