Tensator’s Virtual Assistants Touch Down at Birmingham Airport

Birmingham Airport has taken delivery of three virtual assistants from leading queue management solutions provider Tensator as part of its rebrand and investment programme to further enhance the passenger journey and increase efficiency.

The state-of-the-art holographic assistants have been recruited as part of the new airport terminal and will be used to advise and prepare passengers for security procedures.

Tensator, which has developed the virtual assistants in conjunction with digital advertising firm MediaZest, has already installed the technology into London Luton Airport and is currently in negotiations with major airline operators and airport authorities around the world.

Designed to be easily transported and installed, the holographic assistants can work 24 hours a day, seven days a week, and, as images can be filmed according to requirements, there are no language barriers.

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