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Tensator’s Virtual Assistants Touch Down at Birmingham Airport

manual call forward queuing

Birmingham Airport has taken delivery of three virtual assistants from leading queue management solutions provider Tensator as part of its rebrand and investment programme to further enhance the passenger journey and increase efficiency.

The state-of-the-art holographic assistants have been recruited as part of the new airport terminal and will be used to advise and prepare passengers for security procedures.

Tensator, which has developed the virtual assistants in conjunction with digital advertising firm MediaZest, has already installed the technology into London Luton Airport and is currently in negotiations with major airline operators and airport authorities around the world.

Designed to be easily transported and installed, the holographic assistants can work 24 hours a day, seven days a week, and, as images can be filmed according to requirements, there are no language barriers.

Accessible Train Station Design

Taking a journey by rail is not as straightforward for some passengers as it is for others. For people with a disability and reduced mobility, those who are visually impaired or elderly, or have pushchairs or bulky luggage in tow, a railway station can prove incredibly difficult to navigate. Accessible train station design should be […]

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Kuveyt Turk invests in Tensator’s fine gold concept

An investor in the future Türkish bank Kuveyt Türk is a specialist in interest-free banking systems. It offers services for both individuals and businesses, together with strong and stable investment advice and management. The bank turns the savings of its profit-sharing clients into reliable and profitable sector-specific investments. This creates new areas of employment, making […]

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