Theme Park Queue Management – Preparing Tourist Attractions For Re-opening After Lockdown
Home > Blog > Theme Park Queue Management – Preparing Tourist Attractions For Re-opening After Lockdown
As far as Covid-19 is concerned, there’s no such thing as ‘short-term measures’ for your business anymore.
Many tourist attractions, like theme parks, famous landmarks and exhibits need to prepare for reopening in the spring season when national lockdown restrictions ease. And this preparation needs to accommodate a longer-term view.
Restrictions on the way your attractions operate are likely to last for many months to come – possibly years.
Here at Tensator, our consultative approach and market-leading products can ensure that your tourist attraction is ready for anything.
In this post, we’ll show you the products that can have a major impact on creating a safer environment and increasing visitor throughput – all of which will improve your ROI.
Prepare your THEME PARK OR tourist attraction for smarter, more efficient throughput
The public has adjusted to life under lockdown, and their expectations of what safe and efficient queue flow management should look like have heightened.
Visitors fully expect tourist attractions to have adapted to the times, and installed measures that will still allow them to have a great experience, with minimal waiting times and maximum safety.
Tourists still have numerous options, with caravan parks and outdoor spaces reporting a surge in new bookings.
If your queue-flow management is poor, your visitors will vote with their feet.
With that in mind here are some top theme park queue management products to help you with efficient throughput…
Think about our famous Tensabarrier® product. As the industry-leading retractable barrier, our Tensabarrier’s® will be a shrewd investment for many years to come. Ideal for theme park queue management as well as managing large queues in cinemas, theatres and other service areas, they’re an essential product in your arsenal.
Cheaper, lower quality products will only cause you more headaches, because you’ll be frustrated by their poor build quality. Low-cost barriers are generally made with low-quality metal and have thin posts, the webbing quality and safety features also make the product less robust and you will be spending more money (and wasting time) replacing them.
Beyond retractable barriers – and for high-end in particular – our Lawrence post and rope range offer a touch of class that will demarcate VIP areas and maintain social distancing.
Our totems and telescopic posts are also products that will be of huge help in effectively managing your queues.
The In-Q totemis an intelligent way of managing your queue, providing information to customers and assisting them with finding their way. It’s easy for customers to get confused about where a queue starts and ends, and in what direction it flows.
Stay Covid-secure and keep your customers reassured
We offer a range of products that are specifically designed to safeguard your business against the persistent threat of Covid-19.
Covid-19 transmission risk will be at the forefront of all your customers’ minds, and making sure you have strategically-positioned measures in place will go some way towards inspiring customer confidence.
We now offer automatic hand sanitiser dispensers that can be fitted onto any Tensabarrier® post or any other 2.5” post – enabling you to have hand sanitiser dispensers that are freestanding and incorporated within a queue. These products are so much more eye catching than a bottle of hand sanitiser gel positioned on a table.
We also now offer post-top face mask-holders, making it easier for you to visibly encourage customer and staff safety by providing access to facemasks on your queue barrier posts.
Your customers are expecting these touches. By having these safety measures in place, you’re meeting their expectations head-on.
In doing so, you’re also increasing the perceived value of your offering, as this UK study proved that expectation-matching is the biggest factor in customer value perception.
Make sure you stay on-brand
‘Efficient’ is no excuse for boring.
Smart marketing involves using any relevant inch of real estate to increase your brand awareness, and stay top-of-mind with your consumers, which is why we offer custom retractable barrier webbing and seat straps.
The webbing is manufactured from military-grade fabric and can be customised to a design of your choice using high-quality, digital dye printing.
The seat straps were designed to mark out seating areas unavailable to the public to maintain social distancing. The custom straps can even be incorporated into your brand aesthetic.
The ideal time to prep your premises is now
There’s a proverb that says:
‘The best time to plant a tree was 20 years ago. The second best time is today.’
You may not have all the equipment you need to provide a smooth, safe and memorable experience for your customers when your doors re-open to the public in the coming months.
No one could have predicted the challenges the leisure and tourism industry has had to face this past year.
But you do have a very good idea of what lies ahead – and there’s no one better than us to provide you with the tools and guidance to succeed.
Don’t delay – contact us today to make decisive progress on your venue’s successful grand re-opening.
Stay up to date with Tensator
Sign up to our mailing list to get the latest news and updates from Tensator
7 COSTLY PROBLEMS YOU’LL FACE AFTER PURCHASING CHEAP QUEUE BARRIERS
Buying cheap queue barriers always seems like a good idea at the time. After all, it’s just a queuing barrier, why would you want to spend any more money than you have to? Well… The snags you hit after you buy cheap queue barriers lead to you losing money, rather than saving it. In this […]
How to successfully implement a retractable barrier system
You know effective queue management is one of your business’ fundamentals. Successfully implementing a retractable barrier system can improve safety, ease your customers’ ‘queue anxiety, speed up throughput and get your cash registers ringing. But what is the best way to attack this strategy? Here at Tensator, our expertise goes further than manufacturing world-class queue […]
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world.
Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.