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Tensator Blog
20
Dec
5 Ways to Improve Retail Holiday Shopping Experiences
Holiday shopping is in full swing, and there’s less than a month left of Q4. The busiest time of the year for retail is upon us and this period can really make or break a year. A good sales performance here can potentially rescue a poor beginning to the year. Alternatively, not meeting sales expectations […]
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30
Aug
Ultimate Guide to queuing barriers 2022
Estimated reading time: 8 minutes Welcome to our ultimate guide on queuing barriers, designed to help you find the right barrier for your company or organisation. Inventors of the original retractable queue barriers At Tensator, we are the inventors of the original retractable barrier. Our barrier systems allow you to enhance your space with one […]
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12
Jul
Signage and Wayfinding Solutions – A Queuevolution
Signage and Wayfinding Solutions – A Queuevolution Promotional and wayfinding signage is essential to any business. From stadium signage designed to improve visitor wayfinding, to totem signage which can highlight information at the beginning, middle, and end of queues. By utilising wayfinding and business signage, you can display clear messages to pedestrians to speed up […]
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04
Jul
Tensabarrier® Barriers – how visitor attractions use them to ease visitor flow
Estimated reading time: 10 minutes The Met Office is predicting ‘warmer-than-average’ conditions for the time of year over the next few months, meaning we could be in for a glorious (and even an Indian) summer. In fact, at the time of writing, I can see that the sun is shining and the temperature is nudging […]
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26
Feb
[INFOGRAPHIC] How To Effectively Reopen Your Tourist Attraction
So, you’re planning the re-opening of your tourist attractions to hundreds and thousands of visitors. But are you taking all of these steps to make sure you’re not only COVID safe but that you stay efficient? Queue-flow management Wayfinding and clear signage COVID-19 safety measures Staying in-brand Find out more about creating a COVID safe […]
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16
Feb
Theme Park Queue Management – Preparing Tourist Attractions For Re-opening After Lockdown
As far as Covid-19 is concerned, there’s no such thing as ‘short-term measures’ for your business anymore. Many tourist attractions, like theme parks, famous landmarks and exhibits need to prepare for reopening in the spring season when national lockdown restrictions ease. And this preparation needs to accommodate a longer-term view. Restrictions on the way your […]
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14
Dec
7 COVID-19 QUEUE SOLUTIONS THAT WILL KEEP YOUR CUSTOMERS SAFE
COVID-19 has wreaked havoc with your customers’ confidence. A PWC UK survey conducted in November 2020 showed that consumer confidence had fallen to -10 on their index – a huge fall of 13 points, compared to December 2019’s +3 index score. In this post, we’re going to run through 7 top COVID-19 queue solutions/social distancing […]
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22
May
3 Top tips for queue management best practice
Having a good queue management system in place can not only improve customer satisfaction levels but also reduce wait times. How do you handle long lines of customers? Here are our top tips for queue management best practices. 1. Plan according to your needs The right system for you will depend on your particular requirements […]
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08
May
Why is effective queue management important?
No one likes waiting in line. A poorly managed queue could lose you business, make the visitor journey less efficient or create a health hazard. However, effective queue management has become quite a science, with increasingly high-tech methods of taking care of people, space and revenue simultaneously. From stores to airports, find out why queue […]
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03
Nov
Enhancing the customer journey at British Airways i360
A queue management specialist has taken its world-class retractable barriers to new heights by supplying British Airways i360. Tensator has provided 100 marine-grade Tensabarriers® to the recently opened observation attraction in Brighton, which rises to 138m above sea level. Marine-grade steel was required due to the attraction’s location on the seafront, where the barriers will […]
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19
May
How to Occupy Queuing Thrill Seekers over the Busy Summer
Summer is fast approaching and theme parks up and down the UK are preparing themselves for the busy school holiday season. We’ve all experienced that nervous anticipation of waiting patiently for three minutes of adrenaline (vertigo not included), but when soaring visitor numbers mean queuing gets out of control, what can parks do to keep […]
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15
Apr
SEA LIFE London Aquarium Controls the Crowds with Tensator Group
The SEA LIFE London Aquarium has one of the largest collections of global marine life in Europe. With over 600 different species spanning across three separate floors, the aquarium welcomes over a million visitors annually. As a result of increasing visitor numbers, SEA LIFE London Aquarium contacted Tensator, the global leader in queue management, to […]
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About Tensator Group
Tensator® has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world. Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people.
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