tensator blog

Tensator Blog

Two Tensator Virtual Assistants developed for TYKU, Sake

TYKU and a Leading US Pharmacy Chain See 600% Lift in Customer Sales

TYKU, Dedicated to Sake Excellence TYKU, the premier Sake & Spirits Company brings authentic, best in class Japanese Sake and Soju products to consumers while educating them on the inherent health conscious benefits of these beverages. TYKU has been honored with numerous professional and industry awards and accolades and has been actively looking for retail […]

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Tensator Blog

Image Pingo Doce Virtual Queuing Solution by Tensator, VQMS

Pingo Doce continues to improve customer service with Tensator’s virtual queuing solution

Focusing on the customer To build on its reputation for helpful service, Pingo Doce required a system that would allow customers to find their way around the stores easily and use the separate product counters efficiently. The system also had to allow the company to make continual improvements. The company wanted a virtual queuing system […]

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Tensator Blog

Tensator streamlines DIY chain Leroy Merlin’s customer service

A leading retailer in home improvements Nine large stores across Portugal specialise in selling DIY, building, decorating and gardening products, and are located in the regions of Lisbon, Porto, Coimbra and Albufeira. The DIY superstores have an average of 9,000m2 of retail floor space, organized around five sections (DIY, construction, furniture, sanitary equipment and decoration). […]

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Tensator Blog

Image showing Tensator's virtual queue management system (VQMS) installed in Santa Maria hospital, Lisbon, Portugal.

Tensator gives boost to Centro Hospitalar Lisboa Norte’s patient care

A vital health care provider The Centro Hospitalar Lisboa Norte has a reputation for excelling in a wide variety of clinical areas, not only on a local level, but also nationally and in other Portuguese speaking countries. The management team is committed to maintaining this reputation for excellence and, as such, is always looking for […]

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Tensator Blog

Tensator Virtual Assistant intsalled in the Robert Jones and Agnes NHS Trust Hospital, Oswestry

Oswestry Hospital Employs Tensator Virtual Assistant to Greet Visitors

Redesigning the patient journey As part of a £2.7million re-development of its busy reception area, The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust (RJAH) installed a Tensator Virtual Assistant in order to improve the first impression encountered by patients and visitors on arrival. Calling on Tensator as the global leader in the […]

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Tensator Blog

Image of Tensator virtual queue management system installed at Derby City Council, VQMS

Tensator helps Derby City Council improve services and save money

When the Council embarked on its ‘one Derby, one council’ transformation program to create new central teams and ultimately save £32m by working more efficiently, it was felt that the time was right for a change. A major part of the project was to redevelop the Council House, bringing all frontline services together in one […]

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Tensator Blog

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NRF 2014: Tensator Unveils In-Store Experience Makeover; Launches Elevated Retail Technology Solutions

NRF 103rd Annual Convention & Expo — NEW YORK, NY — January 13, 2014 – Tensator (Booth #4201), the world’s leading queue management and customer journey specialist, today announced it will be offering retailers attending NRF an opportunity for a “store makeover” to help elevate their customer’s  in-store experience.  As part of the Makeover, Tensator will […]

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Tensator Blog

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Tetley’s holographic assistant teaches tea making in Kuwait

Press coverage Tetley is using holograms to show Kuwaitis how to make a perfect cup of tea. The Yorkshire-based company is using the hijab-clad virtual assistant in 10 Co-op stores in the Arab state, as part of an eye-catching POS display. Tetley’s parent company, Indian tea giant Tata Global Beverages, said it liked the hologram’s […]

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Tensator Blog

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Abandon shop! Self-service check-outs driving customers away

Press coverage Shoppers are abandoning their purchases in supermarkets as they become increasingly frustrated at being pushed to use self-service tills. One in three of us has walked out of a store because of a bad experience with a self-service till, according to a study. All the major supermarkets have cut back on traditional checkouts […]

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Tensator Blog

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Tensator’s range for GITEX points to future of customer service

Press release Tensator’s range for GITEX points to future of customer service MILTON KEYNES, UK, 4 October 2013 – Tensator Group, the world’s leading queue management and customer journey specialist, will return to the GITEX Technology Week 2013 with a stand that showcases a new era in consumer behaviour. Exhibiting at the show at the […]

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Tensator Blog

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Tensator helps bring Kidzania to life

Children’s play areas have certainly got a lot more advanced than simple slides and swings. KidZania is a concept that is taking the world by storm, with outlets in Tokyo, Mexico, Dubai, Kuala Lumpur and now Kuwait, to name but a few. The premise of KidZania is education via role-play. Each outlet is built to […]

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Tensator Blog

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Tensator aims for health & safety dealership expansion

Press Release Tensator, leading manufacturer of safety barriers, has announced intentions to grow its UK distribution network by 35 per cent. The plans have been unveiled following an upsurge in sales of Tensator’s products in the health and safety sector. Over the course of the past year, Tensator has successfully grown its portfolio of UK […]

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Tensator Blog

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The retail technology revolution: it’s just the beginning

Press Coverage The last decade has seen a technological revolution in the retail sector. Ajay Joshi, head of media at customer journey specialist Tensator, asks are retailers actually reaching their full potential? There’s no shying away from the fact that budgets have been tighter and high street retailers have been fighting a battle with their […]

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Tensator Blog

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Tensator are helping on the Midnight Moo Walk for Willen Hospice on the 13th July

On 13th July Tensator is helping to herd midnight moo’ers when Willen Hospice carries out their annual MK Midnight Moo 10k walk. To show our support we are donating a number of 889 Advance Tensabarrier posts to help keep all the ladies moo-ving as they register to begin the walk at Milton Keynes Midsummer Place […]

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Tensator Blog

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Tensator sponsors Derby City Council Transformation Conference on 10th June

On 10th July Tensator will be sponsoring the Transformation Conference at Derby City Council, and showcasing a range of queue management and customer guidance solutions that have been designed to improve service levels, increase operational efficiencies and save money for Public Sector organisations. Virtual queueing solution Tensator Visitors to the Transformation Conference will gain an […]

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Tensator Blog

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Smallest virtual airport assistant launched

Press Coverage Tensator has unveiled what it claims is the smallest, most adaptable and best-value virtual airport assistant on the market. Launched in Dubai earlier this year, the Virtual Assistant Ultra has a mere 50 centimetres-square footprint. Consequently, its airport applications are virtually unlimited, since it can be integrated into check-in facilities, security checkpoints or […]

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Tensator Blog

Tensator In-Queue Merchandising Virgin Megastore Dubai

How we helped Virgin Megastore remain fun and innovative

Although no longer a common fixture in the UK and US retail markets, Virgin Megastore is still a firm customer favourite across the Middle East. In a recent blog post founder of Virgin Group, Sir Richard Branson, put this sustained success down to offering a wide mix of products to suit the market. He also […]

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Tensator Blog

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Say hello to the world’s smallest Virtual Assistant

Press Coverage While people maybe getting bigger, it seems that mobile phones and a host of electrical gadgets and equipment are getting smaller – and airport virtual assistants are no exception! As if to prove the point, Tensator claims to have unveiled the industry’s smallest and most flexible virtual assistant. For more on Tensator’s virtual […]

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Tensator Blog

Fixed base Tensabarrier with printed webbing installation in Stagecoach depot

Tensator safety post sales reach new height

MILTON KEYNES, UK, 3 June 2013 – Tensator, the leading manufacturer of safety barriers, is seeing increased interest in its products designed to protect employees whilst working at height. Tensabarrier® pit protection posts With sales of the company’s Tensabarrier® pit protection posts remaining robust throughout the vehicle maintenance sector in the UK, interest has now […]

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Tensator Blog

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Tensator launches Virtual Assistant Ultra

Press Coverage Tensator, the customer journey management specialist, has unveiled a new addition to its Virtual Assistant portfolio, the Tensator Virtual Assistant Ultra, which it says will revolutionise in-store promotions for the retail sector. The Tensator Virtual Assistant Ultra has been designed with retailers specifically in mind and has the smallest footprint available on the […]

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