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Tensator Blog

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NRF 2014: Tensator Unveils In-Store Experience Makeover; Launches Elevated Retail Technology Solutions

NRF 103rd Annual Convention & Expo — NEW YORK, NY — January 13, 2014 – Tensator (Booth #4201), the world’s leading queue management and customer journey specialist, today announced it will be offering retailers attending NRF an opportunity for a “store makeover” to help elevate their customer’s  in-store experience.  As part of the Makeover, Tensator will […]

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Tensator Blog

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Tetley’s holographic assistant teaches tea making in Kuwait

Press coverage Tetley is using holograms to show Kuwaitis how to make a perfect cup of tea. The Yorkshire-based company is using the hijab-clad virtual assistant in 10 Co-op stores in the Arab state, as part of an eye-catching POS display. Tetley’s parent company, Indian tea giant Tata Global Beverages, said it liked the hologram’s […]

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Abandon shop! Self-service check-outs driving customers away

Press coverage Shoppers are abandoning their purchases in supermarkets as they become increasingly frustrated at being pushed to use self-service tills. One in three of us has walked out of a store because of a bad experience with a self-service till, according to a study. All the major supermarkets have cut back on traditional checkouts […]

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Tensator’s range for GITEX points to future of customer service

Press release Tensator’s range for GITEX points to future of customer service MILTON KEYNES, UK, 4 October 2013 – Tensator Group, the world’s leading queue management and customer journey specialist, will return to the GITEX Technology Week 2013 with a stand that showcases a new era in consumer behaviour. Exhibiting at the show at the […]

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Tensator helps bring Kidzania to life

Children’s play areas have certainly got a lot more advanced than simple slides and swings. KidZania is a concept that is taking the world by storm, with outlets in Tokyo, Mexico, Dubai, Kuala Lumpur and now Kuwait, to name but a few. The premise of KidZania is education via role-play. Each outlet is built to […]

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Tensator aims for health & safety dealership expansion

Press Release Tensator, leading manufacturer of safety barriers, has announced intentions to grow its UK distribution network by 35 per cent. The plans have been unveiled following an upsurge in sales of Tensator’s products in the health and safety sector. Over the course of the past year, Tensator has successfully grown its portfolio of UK […]

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Tensator Blog

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The retail technology revolution: it’s just the beginning

Press Coverage The last decade has seen a technological revolution in the retail sector. Ajay Joshi, head of media at customer journey specialist Tensator, asks are retailers actually reaching their full potential? There’s no shying away from the fact that budgets have been tighter and high street retailers have been fighting a battle with their […]

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Tensator are helping on the Midnight Moo Walk for Willen Hospice on the 13th July

On 13th July Tensator is helping to herd midnight moo’ers when Willen Hospice carries out their annual MK Midnight Moo 10k walk. To show our support we are donating a number of 889 Advance Tensabarrier posts to help keep all the ladies moo-ving as they register to begin the walk at Milton Keynes Midsummer Place […]

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Tensator sponsors Derby City Council Transformation Conference on 10th June

On 10th July Tensator will be sponsoring the Transformation Conference at Derby City Council, and showcasing a range of queue management and customer guidance solutions that have been designed to improve service levels, increase operational efficiencies and save money for Public Sector organisations. Virtual queueing solution Tensator Visitors to the Transformation Conference will gain an […]

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Smallest virtual airport assistant launched

Press Coverage Tensator has unveiled what it claims is the smallest, most adaptable and best-value virtual airport assistant on the market. Launched in Dubai earlier this year, the Virtual Assistant Ultra has a mere 50 centimetres-square footprint. Consequently, its airport applications are virtually unlimited, since it can be integrated into check-in facilities, security checkpoints or […]

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Tensator In-Queue Merchandising Virgin Megastore Dubai

How we helped Virgin Megastore remain fun and innovative

Although no longer a common fixture in the UK and US retail markets, Virgin Megastore is still a firm customer favourite across the Middle East. In a recent blog post founder of Virgin Group, Sir Richard Branson, put this sustained success down to offering a wide mix of products to suit the market. He also […]

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Say hello to the world’s smallest Virtual Assistant

Press Coverage While people maybe getting bigger, it seems that mobile phones and a host of electrical gadgets and equipment are getting smaller – and airport virtual assistants are no exception! As if to prove the point, Tensator claims to have unveiled the industry’s smallest and most flexible virtual assistant. Check out Airport-World to read […]

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Fixed base Tensabarrier with printed webbing installation in Stagecoach depot

Tensator safety post sales reach new height

MILTON KEYNES, UK, 3 June 2013 – Tensator, the leading manufacturer of safety barriers, is seeing increased interest in its products designed to protect employees whilst working at height. Tensabarrier® pit protection posts With sales of the company’s Tensabarrier® pit protection posts remaining robust throughout the vehicle maintenance sector in the UK, interest has now […]

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Tensator launches Virtual Assistant Ultra

Press Coverage Tensator, the customer journey management specialist, has unveiled a new addition to its Virtual Assistant portfolio, the Tensator Virtual Assistant Ultra, which it says will revolutionise in-store promotions for the retail sector. The Tensator Virtual Assistant Ultra has been designed with retailers specifically in mind and has the smallest footprint available on the […]

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Tensator to unveil new Virtual Assistant Ultra at Airport Show

Press Release MILTON KEYNES, UK, 2 MAY 2013 – Tensator, the world leader in the management of the passenger journey, has announced plans to unveil the industry’s smallest footprint, most flexible and cost effective Virtual Assistant at this year’s Airport Show in Dubai. The company will use the annual show, taking place 6-8 May at […]

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Tensator helps independent retailers improve customer experience

Press Release MILTON KEYNES, UK, 23 APRIL 2013 – Tensator, the world leader in queue management and customer journey solutions, continues to help independent retailers manage in-store queues and reduce stock loss. With the latest figures from the British Independent Retailers Association (BIRA) showing that just over 55 per cent of independent stores are anxious […]

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The Changing Face of Retail Queuing

Press Coverage The UK has always been renowned for its love of queuing. Whilst this stereotype has stuck over the years, the way that we actually queue has changed dramatically, particularly in retail environments. Jo Coxhill, group head of marketing at Tensator, explains how queuing is one retail trend that has evolved and developed over […]

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Tensator Unveils Industry’s Smallest Footprint, Most Flexible and Cost Effective Virtual Assistant

Press Release Virtual Assistant Ultra Enables Exciting In-Store Opportunities in Aisle or End Cap Retail Promotions MILTON KEYNES, UK and BAY SHORE, NY, 2 April 2013 – Tensator, the world leader in customer journey management, today announced it has unveiled an exciting new addition to its Virtual Assistant portfolio, set to revolutionise in-store promotions for […]

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Manufacturer aims for increase in forklift safety

Press Coverage A leading manufacturer of safety barriers has announced that it intends to reduce the number of accidents involving forklift trucks in the workplace, following concerns that injuries are increasing. Figures from the Health and Safety Executive (HSE) in August 2012, revealed a 4% rise in serious forklift truck accidents during 2010/11, following a […]

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Tensator aims for increase in forklift safety

Tensator, leading manufacturer of safety barriers, is aiming to reduce the number of accidents involving forklift trucks in the workplace, following concerns that injuries are on the rise. The latest figures from the HSE reveal a four per cent increase in serious forklift truck accidents, following a two-year decline. They now worryingly account for more […]

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