How to provide safety and accessibility to everyone By Joanne Turner The battle for disability rights in the workplace has been a long and tumultuous journey and though there has been much improvement, the battle is not yet won. Events like the London and Rio Paralympic Games may have sowed the seeds for a change […]
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BAY SHORE, NY – March 15, 2017 – Tensator Group, the leader in queue management and customer journey solutions, today announced that it would make its iconic Lawrence Post and Rope stanchions available online at www.lawrencemetal.com. For over 136 years, the Lawrence Post and Rope stanchion has been recognized as the hallmark of the finest […]
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No-one enjoys waiting in a line, no matter the reason. In our daily lives we all, unfortunately, encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient. Where are queues most commonly found? Tourist Spots –Well known attractions in famous cities encourage countless visitors who […]
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Digital Platform Provides B2B Clients with Tensator Queue Management Solutions via the Amazon Business Experience BAY SHORE, NY – December 19, 2016 – Tensator Group, the world leader in queue management and customer journey solutions, today announced that its queue management solutions including the world renowned Tensabarrier®, are now available online via Amazon Business, Amazon.com’s […]
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A queue management specialist has taken its world-class retractable barriers to new heights by supplying British Airways i360. Tensator has provided 100 marine-grade Tensabarriers® to the recently opened observation attraction in Brighton, which rises to 138m above sea level. Marine-grade steel was required due to the attraction’s location on the seafront, where the barriers will […]
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Innovative technology to engage queuing customers is being showcased at one of the world’s biggest tech shows in Dubai from the 16th October. The latest products from Tensator Group have been developed to create more engaging and interactive experiences for customers, ultimately helping retailers, and other customer service professionals to improve efficiency and increase revenue. […]
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Our queue management solutions do an important job, keeping customers and commuters safe at airports, retail spaces and leisure attractions around the world. But, it’s not often we’re given a mention on an international stage. Well, that all changed last month when an eagle-eyed member of the Tensator Group team spotted Martin Brundle wander past […]
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The Tensator Virtual Assistant was recently highlighted in the Airport Cooperative Research Report “Improving the Airport Customer Experience,” written by the Transportation Research Board, The National Academies of Sciences, Engineering, and Medicine and sponsored by the US Federal Aviation Association. The Tensator Virtual Assistant is a digital signage solution that is already in place at […]
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Tensator Group, has completed a project at Bristol Airport to help minimise the queues in its recently extended west terminal. The airport has installed 200 Bristol Airport-branded Tensabarriers® throughout its 10-lane security zone in its new Central Search Area, which has been enlarged to allow passengers sufficient time and space to prepare their belongings ready […]
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Choosing the right queue management system is an important strategic decision for any company that wants to organise the flow of its customers and ensure the customers’ experiences are smooth, helping to avoid guest discomfort or stress. In order to decide which queue management solution is best for you, Tensator recommends setting your expectations and […]
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One of the founding fathers of the United States of America is known for one particularly poignant remark that we can all relate to. As Benjamin Franklin said, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” We can all remember an occasion where a brand […]
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Tensator Group has helped Ryder Europe boost its health and safety credentials at its 27 depots across the UK. Ryder asked Tensator Group to provide a solution to cordon off the potentially dangerous pit areas that the company uses to service its fleet of rental and lease commercial vehicles. Its aim was to continue to […]
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David Cohen of Tensator Group on keeping large crowds at summer events safe, orderly and happy. What do open-air concerts, fairs and festivals all have in common? They’re outdoor activities most often attended in the summer. More specifically, they’re notorious for drawing large crowds when school—and the summer sun—are out for good. People attend large, […]
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Everyone knows how a queue works. It’s a line of people where the person at the front gets served first. The principle of first-come-first-served is followed when the order of processing is not pre-planned. Scheduled ones work in a slightly different way, like in restaurants which take reservations in advance and allocate a seat when […]
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Ticket management in the days leading up to and on the day of an event can be difficult to control, especially when event attendee arrivals are steady – confusion and frustration can overwhelm everyone involved. Event safety should be a priority for all those involved. Below are Tensator® tips and tricks to manage the queues […]
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Creating a temporary, but effective barrier doesn’t need to be difficult. When looking for which retractable barrier will best suit your needs, there are a few things you will need to consider. For example, will the barrier be used indoors or outdoors, how often will it be used, and where will you store it? Tensator® […]
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With the summer season fast approaching, businesses will be no doubt be preparing for the increased footfall from tourists and implementing queue management systems to ensure optimal visitor flow. However, around the world, there are different approaches to queuing. Here at Tensator, we take a look at some of the world’s most famous queues. The […]
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Summer is fast approaching and theme parks up and down the UK are preparing themselves for the busy school holiday season. We’ve all experienced that nervous anticipation of waiting patiently for three minutes of adrenaline (vertigo not included), but when soaring visitor numbers mean queuing gets out of control, what can parks do to keep […]
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As one of IBC’s newest Preferred Suppliers, Tensator® is actively pursuing business opportunities with its network of Independent Distributors and end user customers. We sat down with Rich Poole, IBC’s VP, Industrial Division, to discuss how Tensator’s queue management, Tensabarrier® and safety barriers, as well as handrail systems, offer a broad scope for application across its […]
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[vc_row][vc_column][vc_column_text]With updates to Health & Safety regulations, we spoke with Health & Safety Matters about the dangers of working during periods of poor visibility. The chance of being involved in a workplace accident can be up to 36% higher during the hours of darkness, highlighting the importance of maintaining a safe working environment at all times. […]
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